Careers

Academy Student Control / Scheduler

San Diego, CA

• Coast Flight Training & Management, Inc. is hiring a Full Time Flight Training Operations Scheduler, based at our San Diego location. We are a fast-growing, recognized industry leading flight training company, with strong relationships at all levels of the aviation industry. We are looking for someone who is detailed oriented, excellent verbal and written communication skills, the ability to learn quickly, stay organized, and easily multi-task in a dynamic, fast-paced, environment. The applicant must also have knowledge of basic computer programs, the ability to work independently and have the mental agility to “stay ahead of the situation”. Flight knowledge is a plus but not necessary. This is a full time Monday – Friday hourly position.

• The Scheduler will be corresponding with students daily, gathering each student’s schedule individually and inputting into their respected flight instructors schedule. You will be working along side and in consonance with another scheduler to create and execute the most efficient training schedule. The scheduler will also oversee the billing for each student after their lessons, create and organize student indoctrination program, collection of required student documents, and monitoring of student’s flight training progress.

• DUTIES AND RESPONSIBILITIES:

• Input, monitor and modify as necessary, schedule information into the computerized scheduling system (ETA/TALON) and Calendar

• Coordinate available resources and improve resource efficiency/utilization

• Work with flight instructors on daily schedule requests and changes throughout the day

• Develop the daily schedule based on student progress and course outlines

• Meet or exceed daily scheduling targets

• Compile reports as necessary

• Perform other related duties and assignments as required

• Manage each student in terms of which resource they fly, which program they are in, and where they are at within their respected flight course

• Communicate with Maintenance on resource availability

• Charge students after each lesson by their credit card on file or pulling from their account balance

• Monitor student account balance to prevent accruing a negative balance

• Set up the students first indoctrination/orientation event and discuss documents, scheduling process and other topics, and answer any questions in order to facilitate the new student’s success

• SKILLS AND ABILITIES:

• Excellent verbal and written communication skills

• Ability to identify problems or potential problems, develop and implement solutions

• Strong attention to detail

• Ability to work independently

• Innovative/creative - develop more efficient ways to save time to the organization and the client

• Flexible/adaptable – comfortable in a very dynamic, fast paced work environment where changing priorities and client priorities are often the norm

• QUALIFICATIONS:

• High School Diploma Required / Associates or bachelor’s degree a plus

• Must have good computer operating skills

Coast Flight Training offers a comprehensive benefit package that includes paid holidays, vacation accrual, health insurance (medical, dental, vision) and 401K.